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At Paws for Greens, we are committed to delivering products in the best possible condition. If you receive a damaged, incorrect, or defective item, please contact our support team support@pawsforgreens.com within 3 days of delivery along with relevant order details and images for assistance.
Due to the nature of pet food and consumable products, opened or used items may not be eligible for return unless there is a quality concern. Approved refunds or replacements will be processed after review and may take a few business days depending on the payment provider or banking timelines.
For any support regarding returns, refunds, or delivery concerns, our team will be happy to assist you.
“Transparency and trust — that’s how we care for every paw.”
Report within 3 days
Damaged, incorrect, or defective items? Contact us within 3 days of delivery with order details and photos.
Product nature
Opened or used consumables may not be eligible for return unless a quality concern is identified.
Review & processing
Approved refunds or replacements take a few business days depending on your payment provider.
Quality is our promise
If a product doesn’t meet our standards, we’ll make it right — because thoughtful care starts with accountability. Our team reviews every concern personally.